Rest of the World - Returns 🌐Updated 2 years ago

Returning your order

You can return your order within 30 days of receipt for either a refund or exchange. Please complete the returns form that was enclosed with your order. It is very important that your order number is clearly shown on your returns form or note. Without this information, your refund or exchange may take longer to process.

Returns address

Gumbies [Returns]
Unit 10 Chancerygate Trade Centre
Holyrood Close
POOLE
Dorset
BH17 7AE
United Kingdom

The cost of returns postage is not covered by Gumbies Limited this does not affect your statutory rights. If you are returning your order for a refund the initial cost of postage (if paid) will be refunded.

You can return your item by any means you wish but please don't forget to get proof of postage. We will not be held liable for any missing or damaged parcels.

Missing returns form?

If you have misplaced or did not receive a returns form with your order you can download a copy here. 

Alternatively, if you cannot print out a copy please enclose a note with the following information:

• Order Number
• Name
• Address
• Telephone
• Reason for Return (Exchange*/Refund)
  *If you’re exchanging please state the Style/Size request.

Please ensure that your return is in the same condition in which they were received and are in a resalable condition. We will not accept items that have clearly been worn. Items that have been worn will not be refunded or exchanged.

Go back to gumbies.co.uk